Why WinServ Pro?
Job management made easy
Effortlessly manage jobs with intelligent scheduling, rule-based escalations, and real-time visibility into engineer activity. Full parts and stock management ensures you hit your SLAs, optimize resource allocation, and exceed customer expectations.
Contract management and Invoicing
Invoice hundreds of service contracts in minutes—with complete accuracy. Automated price adjustments, margin calculations, and asset-based contract pricing ensure you maximize revenue. Automated client notifications keep customers informed, improving transparency and freeing up valuable time to grow your business.
WinServ Pro Mobile App for Engineers
Designed to work on any device allows engineers to manage their days, book their own visits, see visit history, device listing and locations, order parts, capture images, and complete customisable forms. It’s also off-line capable for where the signal is poor or where internet connectivity is restricted.
Customisable inspection forms and certificates
Pre-loaded with the latest Swedish industry standards, WinServ Pro includes ready-to-use checklists for risk assessments, service checks, and installation certificates. Easily customize these forms to fit your business needs.
Mapping
Utilize our action based engineer tracking to see current and historical location on interactive maps. Providing service coordinators with improved visibility over your engineers & technicians, allowing improved resource allocation.
Stock Control & Inventory Management
Managing stock has never been easier. WinServ Pro offers full FIFO (First-In, First-Out) stock management with multi-warehouse capabilities. Our intuitive van/vehicle stock tracking ensures engineers have the right parts on hand—freeing up cash flow and reducing stock shortages.
The only Fire and Security Software, you will ever need.
Meet SLAs & Ensure Compliance
WinServ Pro includes industry-standard reports to help you demonstrate compliance with SSF 1015, SBF 110, and ISO 9001. Reports can be fully customized and scheduled for automated delivery, reducing admin work. Dynamic dashboards and a real-time analytics center provide actionable insights—so you and your clients always have the data you need.
Manage False Alarms with Ease
WinServ Pro enables alarm activation event downloads from Swedish Alarm Receiving Centres (ARC) and automatically schedules engineers for remedial visits, reducing false alarm costs and improving response times.
Full Visibility of Service History
WinServ Pro ensures businesses have complete control over their assets by tracking service history and upcoming maintenance needs. Companies can view which devices require servicing, access past maintenance records, and log engineer attendance for compliance purposes. Service reports can be generated and sent automatically to customers upon job completion, improving transparency and service reliability.
A-Rated Customer Service
Providing customers with greater visibility and control, the self-service portal allows clients to create and update service requests, track sales orders, and download invoices. This improves communication and enhances customer satisfaction by reducing response times and increasing operational transparency.
Seamless Finance Integrations
WinServ Pro integrates with leading financial software, including Fortnox, Visma Accounting, Xero, Sage 50, and Sage 200. These integrations ensure smooth financial management and synchronization between service operations and accounting processes.
API Integrations
The WinServ Pro API includes over 1,000 documented resources, allowing businesses to create powerful integrations with mission-critical systems. Data can be read and written between platforms, ensuring seamless connectivity without additional costs.
Quotations and digital signatures
Creating and managing quotations is effortless with WinServ Pro. Businesses can generate professional, customized quotes and send them directly to clients for digital approval. This speeds up the approval process and helps close deals faster.
Planned Maintenance
WinServ Pro simplifies proactive service management by automating planned maintenance schedules. Both automated and manual service reminders ensure customers are prepared for visits, reducing no-shows and optimizing service efficiency.
New & Exciting
New & Exciting
Take Control of Your Compliance and Profitability
Don’t let outdated processes hold you back. Upgrade to WinServ Pro and experience industry-leading efficiency and support. Speak to an expert today.
